Shipping and packing
We use Australia Post as our courier. Freight is added via the Australia Post app attached to our check out. We only charge what the app calculates on weights preset in our system.
To give the postal service the best chance of getting your plants to in a timely fashion, we ship on Mondays. Unless Monday is a public holiday.
WE CAN NOW SHIP TO WA AND TASSIE. To comply with the requirements of ICA-29, orders for TAS and WA will need to be in before Thursday to allow for treatment and appropriate time pre shipping. If you miss the cut off, we will look after your babies for another week.
We have a standard box for shipping. This is a recycled box from our days as Phalaenopsis cut flower growers. We used these boxes to ship wedding flowers to florists. As we have moved away from Phalies, there are boxes over and they are too good to waste. This means, depending on the number of plants you order, there will be styrene packing in there as well. Keep an eye on our news letter for our take on growing epiphytes on how best to use this material.
If you are unsure of any aspect of our store policies please email me at firstname.lastname@example.org